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Ask us your questions


Unsure about a product? Our friendly advisors are standing by to answer your queries.


Here at The Home & Garden Centre, we have a team of knowledgeable garden building experts, who are on hand to answer any of your technical questions.

You can either simply email us at info@homegardenshop.co.uk, we aim to answer all out emails within 24 hours or alternatively you can call us on the number above (01291 437062).

Below, see some example questions:


Q: I am interested in the classic softwood deck kit but just want to
know how soon can it be delivered?

A: Delivery on this item is usually 2 weeks, however we will call our transport company to see if we can meet your delivery requirements.



Q: Can you please advise on the concrete base size for the Riekko Log Cabin?

A: Please refer to the floorplan of the Riekko and ensure your concrete base is one inch larger than it. However, please read our Garden Building Base Advice for further information.


Come and meet the team

Our head offices are based in Caldicot in South Wales. If you are nearby why not come and meet our friendly team, who will be pleased to answer any questions you may have regarding our products and services.

The Home & Garden Centre Location

Passionate about environmentally friendly sustainable shopping ideas. Wood for Good is the largest timber promotional campaign ever in the UK. The Home & Garden Centre is a keen supporter of their work. Welsh Green Dragon Award for Environmental Management.  Secure online shopping for home and garden DIY furniture - pergola kits - decking kits - DIY timber garages kits - garden sheds - garden offices - log cabin kits - timber gazebos - greenhouses - BBQ's - stone garden features - books and gifts Members of The Welsh Timber Forum, as are a lot of our suppliers! Investor in People: Our knowledgeable, helpful and enthusiastic team offer you the best service. Members of The Ethical Marketplace on Gooshing, who published The Good Shopping Guide - the worlds leading ethical shopping reference authority.